Having just come back from our first residents association meeting held with Dylan, I wanted to express our gratitude to Dylan, he is efficient, always quick to get back to us and to sort out our various issues and a pleasure to deal with. I know we are not his only client but he always makes us feel that we are. After a lot of hassles with internal management and the various managing agents we’ve had in the past, we are extremely happy that we are working with Dylan and Absolute.
Sharon Earle , Southgate
I would like to state that Dylan has always been very helpful and if anything goes wrong he always tries to rectify the problem. As I am wheelchair bound it is so reassuring to know I can get help
Mrs B Coaker , Southgate
We have just received excellent service from the team at Absolute. We found them to be professional, reliable, friendly and a pleasure to work with. We would certain recommend Absolute Property to all our friends/family and colleagues.
Mr & Mrs Watson , London
We have been with Absolute for 2 years now and they have been simply remarkable. Not only did they go the extra mile with us getting the house we wanted to rent but at renewal they listened to us and took our home life into consideration when discussing renewal terms with our landlord. I honestly do not have the words to praise properly as we have a rather stressful homelife at times and I cannot express how much care has always been given to us and even more each year. We never have a problem with our tenancy and when we need help we are given it. I have never ever had such a caring, thoughtful and professional team help with a home and I can honestly say my family and I feel like we can be honest and open anytime and be met with sincerity and understanding.
Mrs J Clark , Folkestone
Nick Wallis handled the sale of our flat. He was extremely professional and thorough throughout the process. His advice was exellent every step of the way. I cannot recommend Absolute highly enough.
Mr A Stylianou , Southgate
Nick and his team were fantastic throughout the process for us - they made the whole buying experience much easier (we were first time buyers). I'd strongly recommend them for any purchase as they're very helpful and really know their stuff, especially Nick!
Mr Rogers , Southgate
As the freeholder and landlord of the above property, my husband and I have employed Lee and his team at Absolute Properties to manage our private block for us.
We have been extremely satisfied with the professional service that we have received from Lee personally and his team of staff.
Right from the beginning of us working together Lee and his staff have been on hand, made themselves available and gone the extra mile on several occasions to help us set up many areas of the block in order to ensure the smooth running of all areas on a day to day basis.
We've also found the out of hours service provided by Lee's company to be of a high standard which is important to us.
I've also had positive feed back from our own tradesmen who have had to liaise with Lee's company for us, that it has been a pleasure to do business with Absolute Properties.
So both my husband and l are exceptionally satisfied with the service provided by Absolute Properties.
Mrs Corradi , Enfield
Absolute Property have been managing our building block from day one. The team go above and beyond there duties sorting out any issues with the property always in communication with residents and a prompt service.
I would recommend any blocks to use Absolute Property for there services and management skills.
M Evangelou , Southgate
We've just bought a property which was being sold through Absolute. From the first viewing through to Friday's completion, Nick Wallis has impressed us with his courtesy, professionalism and commitment. He's been in regular contact with all the relevant parties at every stage, and has always been very accessible and supportive, even though we weren't his clients. All in all, he and Absolute Property have helped to make the buying process as smooth and pleasant as possible.
Mr Black , London
Thanks also for all your help since Absolute started managing the property. You've always been very quick to respond and deal with issues, and we really appreciated it.
Kate & Sam , London
Thank you for everything, we have loved living in our flat and had nothing but a great experience with Absolute.
J Page & T Fretwell , London
I would like to express my gratitude and appreciation for your the great service that Absolute property has provided to sell my property starting from valuation and viewings until the final sale. Staff are very professional, efficient and friendly and I am very pleased with the way they dealt with me.
I would definitely use your service in the future and will recommend you to all my friends and family.
Thank you so much.
Miss R Ghali , Southgate
I'm very happy with Absolute Properties. They went above and beyond what is expected to ensure a smooth sale for all parties involved in the chain, and always acted in a professional and courteous manner. I highly recommend them.
Mr K Chetty , London
We have been very pleased with the service from Absolute Property and Nick in particular. Sensible advice from nice people. Can't ask for more. We would have no hesitation in recommending them.
Mr and Mrs Newton , London
Mum and dad went to see Nick to buy a flat after being in the same house for 55 years. Also being an agent I am so pleased they went to absolute as I have never dealt with such a caring and professional agents as Nick - he went above and beyond. Unfortunately the flat didn't go through which was down to the sellers, but nick went out of his in all sense to make sure mum and dad would not be homeless. I would definitely recommended him and use him any in the future. Thanks you so much
J Miller , London
Really fantastic throughout. I've used tons of agencies and they were by far the best - just how it should be. Easy to get hold off - helpful, did what they said they would. Checking out was great, totally fair and very efficiently handled. Couldn't recommend highly enough. Best I've Ever Used.
Mr C Billows , London
Communication is key to selling and buying property and you could absolutely not ask for clearer, regular, honest, updates from the Absolute Property Agents.
Nick Wallis, Director, engages with his clients at every level. He does what he says he will do, and when he says he will do it. His in-depth knowledge, discussions, clarity of information, professionalism and honesty enshrouds you with confidence.
Absolute Property agents may be new in the area, but their core values are what other agents should aspire to.
Ten years ago, Nick facilitated two sales for me. I was impressed then with his professionalism, and listened to his hopes and vision of how, if the opportunity arose in the future, he would develop his own agency.
I was delighted to meet up with him again in the summer, now running his own company, and to benefit from his intrinsic knowledge of the area and the market trends.
He epitomises the essence of his vision, for clear, concise, consistent, coherent, communication, predicated on truth and honesty. I did trust and act on his advice at every level and my seamless sale is a testament to that.
Congratulations Nick and to your team.
I believe, that by you concentrating, on properly vetting and matching buyers and sellers, and not wasting time all round by pushing anyone and everyone across the threshold, you have Absolutely ‘nailed it’.
If ‘
Absolute’ can’t sell for you, then no one can.
Well done and thank you. I have absolutely no hesitation in commending your service.
Mrs D Patrick , Southgate, London
I want to thank your team for all your time and effort during my tenancy, you were all great and I would absolutely reccommend the agency to those I know.
Miss S Panesar , Enfield
I've been renting with Absolue for about 3 years and I've finally moved on and bought my own house. In the time I've been with Absolute I couldn't have had more help throughout the years. They always respond to my emails and calls and made the moving out process pretty easy for me. I would definitely recommend them in the future. Thanks Joanne, Ben and Lee for all your help :-)
Miss S Herbert , London
We recently had a short term let via Absolute property. We wanted to let you know that we have been very impressed with your standard of service, especially to note that Dylan Ossei has been sterling.
His work ethic is refreshing & rare; He is sincerely the most efficient and pleasant property manager we’ve ever dealt with. Thank you for your excellence & we hope Dylan will be noticed for hishard work and dedication. A very pleasant experience overall. We’ll certainly keep Absolute Property in mind when it comes to selling or letting ours!
Ms N Mycielski & Mr R Bruce , Enfield
"Lee,
Thanks for sorting out the other matters. I am very impressed. I haven’t used an agent in the UK before and am really happy with the way you are dealing with everything. "
Carol Parker , UK
"Ben and his team at Absolute Property have been nothing short of excellent in their handling of our properties over the last three years. We like them because they take care of any problems with the minimum of fuss, they achieve top rents and their administration is extremely orderly and tidy. We would have no hesitation in recommending them to other landlords"
Cengiz Rifat , London
"Thank you very much for the way you manage all our properties in Enfield the last four years. You have consistently provided a first class service throughout, from sourcing the tenants, checking their suitability to making sure all the rent payments are in order and up to date.
Look forward to continuing to work with you in years to come! "
Alex Stephanides , London
Dear Ben and Lee,
Both Simon and I recently carried out our annual review of our portfolio, the findings of which were quite telling.
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All our properties managed by Absolute Property evidence:-
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Lower Repair Costs
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Shorter timelines in breakdown to repairs successfully carried out
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Less void periods between tenancies- in some instances just the one day
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More tenancies being renewed- therefore happier tenants
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Increased rents at renewal being archived
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Less redecoration & re- furnishing costs between different tenancies, evidencing good maintenance management during a tenancy period
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More responsibility taken on by the tenants with regard to what is/isn’t a landlords responsibility especially with regards the cost of any repairs at the end of the tenancy period e.g. Foundry Gate lounge floor.
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Lower Letting Fee costs on finding new tenants
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Timeliness of Rent payments on due dates
We also discussed the softer facts which cannot necessarily be evidenced by statistics:-
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Actions undertaken by Absolute Property that is not in your remit example; your intervention and in particular, your determination and patience with regards Scot Grn Rd- it is highly doubtful we would have been successful in tracking down the leaseholder to pay for the damage caused by the leak from the flat above ours- especially when they were also determined not to accept responsibility. Indeed I now think their tenant has a better relationship with you than their own landlord.
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Thorough Quarterly Inspection, further giving us peace of mind that our properties are well managed
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Knowing that any repair work is carried out to a high standard but not at a high cost- even when we have approved a quote, behind the scenes you have checked out whether this can be done at a lower cost without compromising the quality of work required and come in at a lower sum, Always a pleasant surprise.
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Always available to give advice (generic as well as property specific) and if unsure of the answer, always prepared to research the matter on our behalf.
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The free help & advice given on matters to do with our other properties managed by other Agents that we are still tied in with, and in some cases your intervention has helped us resolve matters that otherwise would have remained a problem.
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Always prepared to recommend tradesman for other properties not yet managed by Absolute Property.
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The speed in which you get back to us. It is a pleasure never to have to chase you, unlike our other agents who are always having to follow up & are often brushed off with some excuse as to why something has not yet been done.
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On the two occasions when an unforeseen problem occurred- neither instance your fault having been let down in one occasion by Haringey council & on another by our previous Agent- without being asked, you voluntarily took responsibility for the cost so that we would not be out of pocket. A rare quality.
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All in all, we never worry about our properties managed by Absolute Property which is refreshing to say the least and gives us tremendous peace of mind. Priceless.
As you know, we cannot wait for the day when the balance of our portfolio can be moved across from our other Agents to Absolute Property. Indeed we often discuss the temptation of not renewing our other tenancies for the simple reason we can freely break our contract with our other Agents. A financial foolhardy move in the short term but long term, we believe this will save us considerable cost and without doubt, a lot of grief.
I remember vividly the day we spoke when we understandably, we had severe doubt over Absolute Property ability to add value, our having become very cynical though the years of dealing with Agents from all walks of life who had consistently over- promised yet un- delivered. We naturally had no faith in any agent’s promises and could only dream of the day we would find an Agent that would treat our portfolio like their own. Absolute Property is that Agent.
What is equally rewarding is the absolute pleasure it gives us in signing your praises and with total confidence, recommending the many business contacts, clients and friends to also use your services. A risk we would never normally entertain as this could adversely affect friendships and in my professional capacity in particular, my client relationship which I could ill afford. The positive feedback and their gratitude for the introduction speaks for itself.
We are always extremely quick to write and complain when a provider does not deliver the standard of service one should expect. We therefore wanted to write and thank you for exceeding our expectations. Long may our relationship continue.
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Laura Delow , London
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